Legal

Cancellation form

You can cancel your order within 14 days of receiving it. Using this form is optional: an email works just as well.

The easy way

Just email us at hello@hugstep.com and say you want to cancel. Tell us your order number. That's enough.

Model cancellation form

To: HugStep, hello@hugstep.com

I/We hereby give notice that I/We cancel my/our contract of sale of the following goods:

Goods (and order number)

Ordered on / received on

Name

Address

Signature (only if sent on paper)

Date

Send the unworn items back within 14 days of telling us. We refund you within 14 days of getting them back. More about refunds.